Frequently Asked Questions
Everything you need to know about our gourmet international selections.
How do you ensure the freshness of perishable items during shipping?
We use specialized insulated packaging and cold packs for perishable goods. To maintain quality, we recommend selecting expedited shipping for cheeses, meats, and frozen items.
Where do you ship your products?
Parthenon Foods ships across the United States and to many international destinations. Shipping rates and delivery times vary based on the destination and the weight of the order.
What is your return policy for food items?
Due to health and safety regulations, we cannot accept returns on food products. However, if an item arrives damaged or incorrect, please contact our customer service within 48 hours for a replacement or refund.
Do you offer wholesale pricing for restaurants or specialty shops?
Yes, we provide wholesale opportunities for bulk buyers. Please reach out to our wholesale department via our contact form to set up a business account.
Are your products authentic and imported?
Absolutely. We specialize in authentic European and Mediterranean imports, sourcing directly from traditional producers in Greece, Italy, Germany, and beyond to ensure genuine flavor.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), as well as PayPal and Apple Pay for a secure and seamless checkout experience.